Ace57 — Your Privacy Our Priority

1. Introduction

Ace57 is a trusted online betting platform in Bangladesh. ace57 places the highest priority on its members' privacy. This Privacy Policy clearly explains how personal data is collected, what it is used for, and how it is kept secure.

By creating an account or using the ace57 platform, you automatically agree to this Privacy Policy. If you do not agree with any part of this policy, you are advised to refrain from using ace57.

This policy has been drafted in compliance with applicable laws in Bangladesh and international privacy standards — in particular, GDPR principles. ace57 reviews and updates this policy regularly.

2. What Data We Collect

Ace57 collects certain data necessary for the smooth operation of its services — only what is needed, never more. No excessive or unnecessary personal information is ever requested.

Information Collected Directly from You

Automatically Collected Data

• IP address and device information (operating system, browser).
• Browsing history and click patterns on the ace57 platform.
• Login time, location, and session data.
• Betting activity history and transaction records.
• Data collected through cookies and similar tracking technologies.

3. How Your Information Is Used

Ace57 uses the data it collects solely for specific, legitimate purposes — never for unnecessary or unauthorized ends.

• To create and manage your account and ensure its security.
• To process all financial transactions, including deposits and withdrawals.
• KYC verification and fraud prevention.
• To personalize ace57's betting services for you.
• Sending important updates, bonus offers, and promotional messages.
• Providing customer service and support.
• Improving platform performance and resolving bugs.
• To meet legal obligations and assist regulatory authorities in their investigations.

4. Data Sharing Policy

Ace57 never sells your personal data or shares it with third parties for free. However, ace57 may share limited information in certain specific circumstances.

When Your Data May Be Shared

• Payment Processors: Only the data necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
• Legal Requirements: Relevant information may be disclosed in compliance with court orders or government directives.
• Fraud Prevention: Limited data may be shared with cybersecurity specialists.
• Technology Partners: Technology partners involved in operating ace57's infrastructure work under strict confidentiality agreements.

In all such cases, ace57 ensures that only the minimum necessary data is shared.

5. Cookies & Tracking Technologies

Ace57's website uses cookies and similar tracking technologies to help improve the quality of our services and personalize your browsing experience.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain ace57 services.

6. Security Measures

Ace57 employs industry-leading security measures to protect your data, built across multiple layers of defense.

• SSL/TLS 256-bit encryption on all data transmissions.
• Data stored on our servers is protected with AES-256 encryption.
• Multi-layered firewall and DDoS protection.
• Two-factor authentication (2FA) available.
• Instant alerts when a suspicious login attempt is detected.
• Regular security audits and penetration testing.
• Ace57 employee access to user data is strictly limited and controlled.

7. Your Rights

You have a number of important rights regarding your personal data on ace57. ace57 respects these rights and makes them easy to exercise.

To exercise any of these rights, email support@ace57.net. ace57 typically responds within 30 business days.

8. How Long We Retain Your Data

Ace57 does not retain your data longer than necessary. Data is stored on ace57 servers for as long as your account remains active. Once an account is closed, ace57 retains data for a defined period as required by legal obligations.

• Transaction records are retained for 5 years in accordance with financial regulatory requirements.
• KYC documents are retained for 3 years after account closure.
• Cookies and session data are stored for a much shorter period.
• After the designated retention period, ace57 securely deletes all data.

9. Child Protection Policy

Ace57 strictly does not provide services to anyone under 18. ace57 does not knowingly collect personal data from minors.

• Age verification is required at registration.
• Any account found to belong to a minor will be closed immediately.
• Any collected data will be securely deleted.
• If a parent or guardian becomes aware of a minor's account, please contact support@ace57.net.

10. Changes to the Privacy Policy

Ace57 may update this Privacy Policy from time to time. If any significant changes are made, ace57 will notify you via email or an in-platform notification.

• Updated policies take effect from the date of publication.
• Continued use of ace57 after any changes take effect will be considered acceptance of the updated policy.
• Previous versions of this policy are kept in the ace57 archive.
• If you have any questions about these changes, reach us at support@ace57.net.

11. Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to ace57. ace57 always takes your privacy concerns seriously.